LARRY ESTES BODY SHOP

919-772-4727 | 2633 Benson Rd Garner, NC 27529

CODE OF ETHICS

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

What Our Customers Are Saying

I had a fantastic experience at Larry Estes Body Shop! They recently repaired my bumper, and I couldn’t be happier with the results. From start to finish, the team was kind, professional, and very attentive to my needs. They kept me informed throughout the process and made everything feel smooth and stress-free. My car looks as good as new! I highly recommend them for anyone needing quality auto body repairs with top-notch customer service.

Alyssa Hatcher, 05/02/2025

They did an amazing job repairing and repainting some bumper damage on my Rav. Friendly, professional, and reasonably priced.

Alice Tripp, 04/24/2025

Minimal communication was necessary and very quick turnaround. They have a drop box for your keys on Sundays and we were very surprised the vehicle was already available on Thursday because they had predicted 5-8 days. No nonsense with the insurance company either. Great job and highly recommend!

Alison Delaney, 04/18/2025

Everyone working here is fantastic. They are accommodating, pleasant to speak with, and do extremely good work. Can’t recommend them highly enough

Benjamin Mencer, 04/16/2025

These are wonderful folks to deal with. The repairs were done well, there was clear communication throughout the whole process, and they were very patient with my many questions. Highly recommend!

Bridget, 03/19/2025

I highly recommend this body shop. My car recently got rear ended and needed repair. Mike was very nice and helpful throughout the process. He also kept me updated through the process. My car looks great now, and the small, local shop has a friendly staff that made everything easy. Great service!